Position: Grade 1 Scientist, Help Desk Officer 
Position type: Full time 
Location: Collingwood
Closing Date: Sunday 5 July 2020

The laboratory Help Desk Department, located at the Melbourne Pathology head office in Collingwood, is looking for a person with a dedication to quality, a strong customer service orientation and excellent communication skills.

The position entails answering telephone enquiries from Melbourne Pathology staff and external sources, management of quality incidents and complaints plus a variety of trouble shooting and customer service tasks. The successful applicant will therefore gain knowledge of all aspects of the pathology business.

The Help Desk is currently open from 0730 – 1800 Monday to Friday and 0800 – 1300 Saturday and may operate on some public holidays.

This full time equivalent position involves working rotating shifts Tuesday to Friday and the Saturday shift.

The position would particularly suit suitably qualified Melbourne Pathology laboratory or SRA staff whose knowledge and experience of the laboratory would be an advantage. Other individuals who have relevant pathology laboratory experience are also encouraged to apply.

Please note that this is not an IT Help Desk position.

Applications
Applications should be submitted to David Moore (david.moore@mps.com.au) or in writing to:
David Moore c/- Help Desk
Melbourne Pathology,
Private Bag 5
Collingwood VIC 3066
AUSTRALIA

Applications close on Sunday 5 July 2020.

Do you want to take a chance in a fast-paced environment?
Do you have a desire to take an opportunity?
Do you want to be part of a highly successful team?
Do you have experience in the Sales environment?

An exciting opportunity exists to join the Business Development team at Melbourne Pathology.

Starting in July/August, a position will become available in the General Practice team.

Melbourne Pathology is the premier provider of pathology services in Victoria. We are the longest established pathology practice in Australia, now forming part of the Sonic Healthcare group.

We are seeking a sales professional, who is both innovative and strategic. We need someone who is willing to learn how to represent Melbounre Pathology to the market place.

Exceptional communication skills are a key; you will also need a strong desire to grow in a premier company.

The individual must be a strong team player who recognises the need to work effectively with others to achieve corporate outcomes.

This position will contribute to the success of Melbourne Pathology through the management of a General Practice sales area. The incumbent will be responsible for the delivery of the sales strategy within the Business Development Team. This will significantly contribute toward:

- Penetrating the market and driving growth to maximise revenue and profitability
- Maximising customer satisfaction
- Delivering a sustainable competitive advantage

Qualifications:
- 3 years + related experience
- Relevant tertiary degree in business and/or science (highly desirable)
- Current drivers licence

An attractive salary package can be negotiated by the successful candidate.

Enquiries can be made to Aggie Stefanidis on 0409 429 649.

Applications close on Friday 17 July 2020 and should be sent with a cover letter to aggie.stefanidis@mps.com.au.