COVID-19 information for clinicians

Click here for the latest on coronavirus from the DHHS

Testing for COVID-19

DHHS guidelines as of 14/4/2020 recommend coronavirus (COVID-19) testing for anyone with fever or respiratory symptoms.
Melbourne Pathology is testing for COVID-19 at our Collingwood laboratory.

Click here to learn more about the COVID-19 test from Dr Lyn Waring

COVID-19 collections

For COVID-19 collections, please use an orange-topped or blue-topped liquid Transwab. Take a throat swab first and then use THE SAME SWAB to take a nasopharyngeal swab.

Click here for testing and collection information (swabs to use)

Click here for COVID-19 Nasopharyngeal and throat swab collection instructions

COVID-19 dedicated collection sites

We have set up dedicated COVID-19 collection sites for the convenience of your patients. Patients must present with a pathology referral from their clinician for COVID-19 testing.


70 Alfred St, North MelbourneM-F 8:30am – 4:30pm
159 Jasper Rd, BentleighM-F 8:30am – 4:30pm
28 Station St, Ferntree GullyM-F 8:30am – 4:30pm
28 Cranbourne Rd, FrankstonM-F 8:30am – 4:30pm

To book, patients can call 9287 7700 and select option 4, or email

Upon arrival, patients must remain in their car and call the mobile number on the signage. The collector will come out to them.

Please note: we cannot accept patients with a referral for suspected COVID-19 at our standard collection centres. Patients will need to visit one of our dedicated COVID-19 collection sites.

All high-risk patients (clinically significantly unwell including high fever, symptoms or signs of pneumonia) must be referred to a hospital associated COVID testing site and not the Melbourne Pathology sites.

Patients with a referral for both COVID-19 testing and other pathology tests

If your patient is experiencing respiratory symptoms, fever or has recently returned from overseas travel, please do not refer them to our standard collection centres. These sites are not equipped for COVID-19 collections or managing suspected COVID-19 patients and will not take the sample.

For COVID-19 swab collection, refer your patient to a Melbourne Pathology dedicated COVID-19 collection site. If the patient has a referral for other pathology tests in addition to the COVID-19 testing, these will need to be performed after the patient has tested negative to COVID-19 or once given clearance from DHHS if the test is positive.

Coronavirus (COVID-19) results

SMS results - COVID-19 'not detected' only
All results where COVID-19 is not detected will be sent to patients via SMS where a mobile number has been provided.

Please be aware that SMS is not considered completely secure and is subject to abuse, typographical error, misdirection or non-delivery.

We will make every effort to SMS the result, but can take no responsibility should you fail to receive the SMS or your privacy is breached.

Please note, only COVID-19 ‘not detected’ results will be sent as an SMS. 

All positive COVID results are communicated by phone call from the referring doctor or our Medical Microbiologist.

Results take a minimum of 72 hours from the time the sample is received in our laboratory. 
If you have not received your result after this time, please call our Results Department on 9287 7777.

Respiratory PCR collections
As the symptoms will be similar between COVID-19 and other respiratory illnesses and the outcome of the testing cannot be assumed at presentation, we have also moved to decline all respiratory PCR swab collections at our standard collection centres.


Melbourne Pathology has an electronic A4 referral available for clinicians performing Telehealth consults.

Melbourne Pathology A4 electronic referral

Click here to learn more about Telehealth