Paying Your Account 

Please refer to the instructions on the back of your account.


Pay your account by cheque or credit card

If paying your account by cheque, send the payment advice slip (from the back of your account) with your cheque/s or completed credit card details to:

Accounts Receivable
Melbourne Pathology
GPO 1661
Melbourne VIC 3001

Cheques should be made out to Melbourne Pathology.
 
Alternatively, you can pay your bill via the internet using BPay, Post Bill Pay at  https://www.postbillpay.com.au/ or via the options below.


Pay your account online

Pay your account online

(Visa, Mastercard and Amex accepted)

Your Customer Reference Number is located next to the BPay symbol as well as under the Internet Credit Card and Telephone Credit Card payment options on the front of your invoice.

Your receipt will be sent to you within seven working days.

The link above will redirect you to a secure website hosted by our third party payment processor where your information will be protected.


Telephone credit card payment option

You can pay your account using Telephone Banking (Visa, Mastercard and Amex payments accepted).

Your Customer Reference Number is located next to the BPay symbol as well as under the Internet Credit Card and Telephone Credit Card payment options on the front of your invoice.

Your receipt will be sent to you within seven working days.

Telephone Banking Phone No: 1300 105 640 (24 hours, 7 days)

 

Health Fund Agreements

Melbourne Pathology has agreements with most major private health insurers.  A list of participating funds can be viewed via this link

Health fund agreements

If your private health insurance fund has an agreement with Melbourne Pathology, please contact us and provide the name of your health fund and your membership number. We will then bill your health insurer directly.

If your private health insurance company does not have an agreement with Melbourne Pathology, please make your payment directly to Melbourne Pathology using one of the methods described above or on the back of your account. You can then present your paid account and receipt to Medicare and your private health insurer for reimbursement.


Melbourne Pathology Billing Policy

Click on the links below to view our billing policies.

Billing Policy - Samples taken in collection centres and medical clinics

Billing Policy - Hospital inpatients

Billing Policy - Gap protection policy for hospital inpatients

Billing Policy - Day procedure patients

 

 

Please note: in the event that an invoice is sent to a debt collection agency for recovery, the debtor shall pay for all costs incurred by Melbourne Pathology in the recovery of any monies including recovery agent costs, repossession costs, location search costs, process server costs and solicitor costs on a solicitor/client basis.