Paying Your Account
Please refer to the instructions on the back of your account.
Pay your account by cheque or credit card
If paying your account by cheque, send the payment advice slip (from the back of your account) with your cheque/s or completed credit card details to:
Accounts Receivable
Melbourne Pathology
GPO 1661
Melbourne VIC 3001
If you receive a cheque from Medicare that is made out to Dr Ellen Maxwell, Dr Andrew Carter or Dr Ken Sikaris, please forward this to Melbourne Pathology at the above address. If you are paying for your invoice via cheque yourself, please make it out to Melbourne Pathology (for Melbourne Pathology invoices) or Epworth Pathology (for Epworth Pathology invoices).
Alternatively, you can pay your bill via the internet using BPay, Post Bill Pay at https://www.postbillpay.com.au/ or via the options below.
Pay your account online
(Visa, Mastercard and Amex accepted)
Your Customer Reference Number is located next to the BPay symbol as well as under the Internet Credit Card and Telephone Credit Card payment options on the front of your invoice.
Your receipt will be sent to you within seven working days.
The link above will redirect you to a secure website hosted by our third party payment processor where your information will be protected.
Telephone credit card payment option
You can pay your account using Telephone Banking (Visa, Mastercard and Amex payments accepted).
Your Customer Reference Number is located next to the BPay symbol as well as under the Internet Credit Card and Telephone Credit Card payment options on the front of your invoice.
Your receipt will be sent to you within seven working days.
Telephone Banking Phone No: 1300 105 640 (24 hours, 7 days)
Health Fund Agreements
Melbourne Pathology has agreements with most major private health insurers. A list of participating funds can be viewed via this link
Health Fund Agreements
If your private health insurance fund has an agreement with Melbourne Pathology, please contact us and provide the name of your health fund and your membership number. We will then bill your health insurer directly.
If your private health insurance company does not have an agreement with Melbourne Pathology, please make your payment directly to Melbourne Pathology using one of the methods described above or on the back of your account. You can then present your paid account and receipt to Medicare and your private health insurer for reimbursement.
Melbourne Pathology Billing Policy
Click on the links below to view our billing policies.
Billing Policy - Samples taken in collection centres and medical clinics
Billing Policy - Hospital inpatients
Billing Policy - Gap protection policy for hospital inpatients
Billing policy - Day procedure patients
Overseas patients
For overseas patients and patients without a Medicare card - please click here for billing information specifically for you or contact our Accounts Department on 03 9287 7888.
Please note: in the event an invoice is sent to a debt collection agency for recovery, the debtor shall pay for all costs incurred by Melbourne Pathology in the recovery of any monies including recovery agent costs, repossession costs, location search costs, process server costs and solicitor costs on a solicitor/client basis. Please also note that if an invoice is sent to a debt collection agency for recovery, contact details including mobile number of patient will be provided to the agency.